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FAQ
Every purchase brings you closer to earning amazing perks! Depending on your membership status, you’ll earn 10-13 Mini Capybaras for every dollar spent at Capy Cookies, unlocking more rewards as you go.
Make sure to use your Mini Capybaras within a year of earning them before the expire!
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You can use Capy Coins both for ordering cookies online and in-person. Make sure to use your Capy Coins within a year of earning them before they expire!
Capy Coins are earned on purchases of cookies & catering. Service fees and taxes are excluded from Capy Coins calculations.
Additional ways you can earn Capy Coins: Leave a review: 5 Capy Coins Purchase a product: Every $1 spent -> 13 Capy Coins Sign up: 10 Capy Coins Enter your birthday: 10 Capy Coins On your birthday: 500 Capy Coins
Follow us on Social Media: 5 Capy Coins Make sure to use your Capy Coins within a year or they will expire!
Once you earn 500 Capy Coins, you have enough to receive a Capybara Tier membership! You now also have enough Capy Coins to redeem a free single cookie (up to $4)! The more Capy Coins you earn, the more desserts you can redeem!
Yes! You can earn Capy Coins for every dollar spent on catering at the same rate as your membership tier.
No, you do not earn Capy Coins on purchases made with Rewards Capy Coins. However, if the purchase exceeds the Rewards Capy Coins amount, you will earn Capy Coins on the remaining balance paid, according to your membership level.
Yes! You can earn Capy Coins on your in-person purchases. Send a picture of your stamped loyalty card (front & back) to get.capycookies@gmail.com or (559) 213-6881 and we will add the Capy Coins to your account. Each stamp gives you 26 Capy Coins. A completed Loyalty Card gives you 50% off of your entire cookie order.
Please contact us to get those Capy Coins added to your account.
If you have a Loyalty Card from purchases made in-person, send a picture of your stamped loyalty card (front & back) to get.capycookies@gmail.com or (559) 213-6881 and we will add the Capy Coins to your account. Each stamp gives you 26 Capy Coins. A completed Loyalty Card gives you 50% off of your entire cookie order.